kliQ Privacy Policy
At kliQ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data in connection with our platform during the MVP stage.
1. Information We Collect
1.1 Personal Information:
Name, email address, phone number, billing address, and payment details provided during registration.
Driver’s license information for subscribers and proof of vehicle ownership for providers.
1.2 Usage Information:
Booking history, subscription preferences, and app usage data.
Vehicle-related data, including location, mileage, and condition.
1.3 Device Information:
Information about the device you use to access kliQ, such as IP address, operating system, and browser type.
1.4 Location Data:
Real-time location data for vehicle pick-up/drop-off and route optimization (with your consent).
2. How We Use Your Information
2.1 To Provide Services:
Facilitate car bookings, subscriptions, and payments.
Ensure vehicle availability and coordinate pick-up/drop-off logistics.
2.2 To Enhance User Experience:
Personalize recommendations and subscription options.
Analyze app usage to improve features during the MVP stage.
2.3 To Ensure Safety and Compliance:
Verify user identity and eligibility.
Monitor compliance with kliQ’s terms and conditions.
2.4 To Communicate:
Send booking confirmations, reminders, and support updates.
Notify users of changes to policies, services, or features.
3. Sharing Your Information
3.1 With Service Providers:
kliQ partners with third-party providers for payment processing, insurance, and roadside assistance. These partners only access the information needed to perform their services.
3.2 With Vehicle Providers (Listers):
Limited data (e.g., subscriber name and booking details) is shared with providers for car pick-up/drop-off coordination.
3.3 Legal Obligations:
We may disclose your information if required by law, such as responding to a subpoena or regulatory request.
3.4 Business Transfers:
In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new entity.
4. How We Protect Your Information
4.1 Data Security:
kliQ uses encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or disclosure.
4.2 Retention Period:
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4.3 User Responsibility:
Users are responsible for maintaining the confidentiality of their account credentials.
5. Your Rights
5.1 Access and Updates:
You can view and update your personal information through the kliQ app.
5.2 Data Deletion:
You can request the deletion of your account and associated data by contacting kliQ support. Note that some information may be retained for legal or operational reasons.
5.3 Communication Preferences:
Opt-out of non-essential communications (e.g., promotional emails) through your account settings or the unsubscribe link in emails.
6. Use of Cookies and Tracking
6.1 Cookies:
kliQ uses cookies to enhance app functionality and user experience.
6.2 Analytics:
We use third-party analytics tools to understand how users interact with kliQ and improve our services.
7. Children’s Privacy
kliQ is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
As kliQ evolves beyond the MVP stage, this Privacy Policy may be updated to reflect new
features or regulatory requirements. Users will be notified of significant changes via email or
app notifications.
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: reachus@kliQ.com
By using kliQ, you agree to this Privacy Policy and its terms.